That's an easy one. Start billing the customers for all the screw off
time. That way you'll join the ranks of thousands of other aeroplane
fixit shops and still make your Mercedes payment each month.

On Fri, 21 May 2004 18:50:55 GMT, Greg Esres
wrote:

Anyone here familiar with how to manage a repair shop?

Our flight school has 20 aircraft and a hangar full of mechanics, but
nothing much seems to get fixed. Instead, you'll often find the
mechanics working on lawn mowers, boat motors, and painting minivans.

I'm wondering how more professional shops manage the time of the
employees, measuring their productivity and controlling costs.

Thanks.