So what you're saying then, is that you basically don't accept anything BUT
guaranteed reservations. Do you understand that this sounds kind of like a
racket to me? You get guaranteed reservations and HOPE the people don't show
up so you can collect their money without providing anything. You can also
collect double for the room if they don't show up and somebody else comes
along and takes the room. Is this even legal?
I can see getting a night's fee if they don't show up and you keep their
room available for them anyways, but, like I said, if I make a "contingency"
reservation and get there on time, I expect to have a room. If I don't show
up on time, I expect I MAY have a room, but then again I may not. That would
be my fault.
mike regish
"Jay Honeck" wrote in message
news:n3eqd.164904$R05.161886@attbi_s53...
That ain't right. I can see the guarantee thing during a known busy
weekend, but if I make a reservation (contingency) and show up at or
ahead of the reservation time just to find out you don't have a room
because somebody else showed up before me with cash, I'm hauling somebody
into court.
With only 27 suites to rent, we're in no position to play the "will they
show up?" game.
Which is why, if you want a guaranteed reservation, you've got to
guarantee that you're gonna show up. Since wiring money in advance is
pretty awkward, we must do it the credit card way -- even though I
absolutely despise the credit card companies, and it pains me to no end
that I must pay those *******s 4% of everything I take in.
But, if we didn't accept credit cards, our longevity would be measured in
weeks. Sadly, very few guests actually pay with cash.
(P.S. Hey, while I'm bitching, let's talk about the 5% I've got to pay to
the State of Iowa, and the 7% I've got to pay to Johnson County. Yep, a
whopping 16% of everything we bring in, off the top, goes to someone other
than Mary and me. Remember that next time you wonder why it costs so
damned much for a hotel room.)
(P.P.S. Of course, it would be much worse if we were part of a chain, or
used on-line booking agencies like Travelocity. Then we'd be giving away
upwards of 46% of everything we earned.)
(P.P.P.S. Which, by the way, is why we can afford to *include* a
delivered breakfast on a suite for which we only charge $59.95 per night,
while the chains cannot. That same breakfast, delivered to your suite at
the Sheraton, by itself will set you back over $40!)
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"