"Jay Honeck" writes:


Amex had nothing to do with it. You just found a hotel that unscrupulously
overbooks, but still has a conscience about doing so.

I disagree. It's my understanding tha AMEX really holds the
line on denied rooms; the original hotel eats the cost of
the replacement room, or they lose their merchant account.

Of course, it's possible that likely everything else about Amex;
this is now watered down, and/or not the case at all any more.

[There was a time Amex was really useful -- they got me a new card
the same day, in Guatemala City, on a US holiday.]

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