"Jay Honeck" writes:


Amex had nothing to do with it. You just found a hotel that unscrupulously
overbooks, but still has a conscience about doing so.

It's my understanding that AMEX really holds the line on denied
rooms; the original hotel eats the cost of the replacement room, or
they lose their merchant account.

Of course, it's possible that like everything else about Amex; this
is now watered down, and/or not the case at all any more.

[There was an era when Amex was really useful -- they got me a new
card the same day, in Guatemala City, on a US holiday.]

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