Cub Driver wrote:
On Mon, 29 Nov 2004 03:16:22 +0000 (UTC), David Lesher
wrote:


I disagree. It's my understanding tha AMEX really holds the
line on denied rooms; the original hotel eats the cost of
the replacement room, or they lose their merchant account.


The only time I was ever denied a room

I had the Baltimore Hyatt (a dump by the way) try to deny me a
room once. I pointed out that I had reserved it on my AMEX and
oddly one of their "reserve" rooms became available. AMEX has
good customer support people. They were the easiest by far
to dispute a charge (which I have done twice).

Plenty of people willing to offer me credit, those who have crappy
support, get the Scissor treatment. I usually have a few in the
drawer because they were giving something away for enrolling (Margy
needed at hat at Oshkosh once so we got EAA Visa cards lying around
in the drawer). It's only once in a great while that someone will
notice that I have NEVER charged anything on their cards and inquire
or cancel the card over it.