(John B.) wrote in
om:

The Daily Texan reports on a Complaint filed against Continental
Airlines:
http://www.dailytexanonline.com/news/468874.html

I guess there must not have been any real news for them to report on that
day...

snip
He spoke deliberately, enunciating his words, she said.

Clearly, it is a crime in LA to speak clearly and deliberately. The
general public out there has gotten so used to hearing "Arnold-isms" about
"Colee-fornya" that they figure it is a violation of their first amendment
rights to have someone speak deliberately and clearly.

"I felt that he spoke to me as if I was not from here," Motwani said.
From the article, it sounds like she is from Texas. That would make her not
from LA. Or perhaps he recognized her as a former teacher who allowed
cutting in line in her class, and was pointing out that it is not
acceptable to cut in line at the airport.

Motwani registered an official complaint with Continental three days
later. "I felt publicly humiliated and embarrassed by the manner in
which the attendant patronizingly spoke to me," she wrote.
But having your name plastered all over the world about it doesn't
embarrass you more?

In the letter, she told Continental about the incident and demanded
that action be taken.
What action would she be satisfied with? I bet she also filed a complaint
against the Flight Attendant for looking at her the wrong way! "Fire!",
"Fire!"

Motwani wanted Continental Airlines to hold its employees accountable
for their behavior and asked for a detailed apology from the company.
The company didn't do anything to her. Some gate agent told her not
to cut the line, very clearly and deliberately. Perhaps she should grow
up a bit!

She also asked Continental if a diversity training program for
employees existed and wanted to be involved in implementing one if
there was not a program already in place.
What, exactly, is a diversity training program? "Repeat after me, 'not
everyone is alike.'" Duh. Does Ms. Motwani have a diversity training
program in her home for her children?

Motwani was unsatisfied with Continental's response, claiming that the
e-mail failed to offer ways to remedy the incident.
The only remedy I could see would have been to allow her to board the plane
and fly home that night. Oh, wait, they did.

Students and staff on campus have taken action after hearing of the
incident by writing their own letters of complaint to Continental
Airlines. Motwani said about 25 people have sent e-mails to
Continental CEO Gordon Bethune so far.

Rusty Ince, chair of the Senate of College Councils, said he had
distributed copies of Motwani's complaint and Continental's response
to about 300 students, including all senate members.

Great. That's what we should be teaching our children! Instead of living
a productive life, you should spend all your life harping on every
stranger who looks at you the wrong way and make a campaign out of it!

Congratulations.