The market is very competitive. I even asked Pilot if I bought a used set
from someone fro the back seat what woudl happen if I needed them fixed down
the road and they said to just send them in.....n/c.


Trip

In article m,
says...


"Chuck" wrote in message
link.net...

"TripFarmer" wrote in message
...
Must have a high markup on the item.........


Trip



Nah... I would call it good customer service.

Just think, they may lose a few dollars on this incident, but because they
treated him well, he told others about it and I will bet you a dollar
someone that sees his post will remember this and buy something from them
because of the good customer service that he was given.

Loose a dime now, make a dollar from it later...

With all the problems Lightspeed has had I am sticking with my DCs for the
foreseeable future. Good customer service is to be expected and shouldn't
be looked upon as an anomaly.