I'm in OZ. Bought a GPS196 from them and didn't like it. Exchanged it for
a GPS III Pilot, they credited my account, no problems. Only hassel was the
three way shipping US-OZ OZ-US US-OZ - costly, but that was my fault. Dealt
with Kathi Pfifer (sp), I think she's still there - pleasant and efficient,
I'd have no problems buying from them again.

Cheers,
Kevin

"nooneimportant" wrote in message
news:lciOb.75984$5V2.91571@attbi_s53...
Does anyone have any experience good or bad ordering from Avionics West?
They have a lower price on the Lightspeed 20XL2 than any other place I've
seen so far, but as some of the stuff on the page looks a little outdated
(reviews for products not in production etc..) I am a little nervous just
ordering on the fly. Anyone have comments on quality and speed of
service?
Customer service? Returns? I looked at resellerratings.com, but they
were
not listed... any comments welcome...