You gotta remind yourself what type of people these are. Bottom of the
bucket on pay, intelligence, and everything else. Now give these people a
job with absolute power, power far above what they have ever had before,
and
they will make sure, at every opportunity, to let you know who is in
charge
there.
I just haven't found this to be the case at all. I've found the TSA folks to
be far more professional and nicer than the McDonalds-rejects that did it
before. Before it seemed like about 75% of them were on that power trip
and they indeed didn't seem to be that sharp.
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