"Jay Honeck" wrote in message
news:iuZgd.279331$wV.144847@attbi_s54...
The worst places Mary and I have ever stayed have been chain motels owned
and/or operated by 3rd world immigrants. I'm sure the chains eventually
yank their contracts, but that might take years -- and in the meantime,
you,
the paying guest, are subjected to the worst possible experience.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"
Jay,
This has also been our experience. More than once we stopped at one of the
"RamaHoli"Inn and were disappointed. But a R*m*d* Inn in Atlanta, GA has
our current prize for the worst we've EVER encountered. It's late, and we
are tired and need sleep. Long story short, English was not the 1st (or
maybe 2nd) language of the employees. Keys didn't open doors, VERY rude desk
"clerk" seemed annoyed that I should have complained we can't open the damn
door. Room was DIRTY! Carpeting looked like a motorcycle ralley had been
there last. We were soooo glad to get out of there the next morning.
I wrote a letter of complaint to the chain headquarters, and they were
curiously unconcerned. I did receive a postcard from a Mr. Chin, apparently
the local store manager, who offered me a 50% discount on ONE nights stay.
It had to be within 90 days, and I had to bring the postcard with me to get
the "rate". I was disappointed to say the least. I then sent the postcard
to the chain headquarters with another letter suggesting this was poor
customer relations. Still waiting for a reply... But it's only been three
years!
Somehow I believe the R*M*D* Inn HQ doesn't really do much to control the
quality of their stores. That being the case, then WHY would I give them
another shot? If THEY don't care, why should I?
We've absolutely had the BEST service from smaller B&B's, mostly away from
the town's "motel row".
GWK