"Jay Honeck" wrote in message
news:KCMtd.225691$R05.149415@attbi_s53...
That said, I'm not convinced using the phone is any more reliable; we've
had plenty of hotel screw-ups, from losing our reservation altogether to
minor snafus related to type and location of the room, even booking by
phone.

This is my main fear with setting up real-time on-line booking. I have
this horrible fear that we're going to end up double-booking suites
(someone booking it on-line at the same moment that we are booking it on
the phone) -- and what will we do then?

Is there any way to use the same routine(software) at the
registration point(telephone in) in the hotel as the internet connection is
using? What I'm thinking is whichever finishes first gets the room. I'll bet
you won't come down to a photo finish.