Will this be real-time? Have you considered using the app yourself to do
the bookings? That way you won't double book, as you will have the same
interface as the customers.

Yes, that's what we will have to do -- but the reservations will still have
to be entered into our in-house booking system, too -- since it's the
financial system. (The on-line system only takes and tracks reservations
and availability -- it has nothing to do with billing, etc.)

And since this will have to be done for each and every reservation (or
walk-in guest), there is a HUGE opportunity for desk staff to make mistakes.
It's just another step in an already complex system, and I can see it
getting easily screwed up. And, since there is time involved, the
possibility of double-booking a particular suite is a real one.

I just won't know how likely it is to happen until we go "live" with it.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"