"Jay Honeck" wrote

I have
this horrible fear that we're going to end up double-booking suites
(someone
booking it on-line at the same moment that we are booking it on the
phone) -- and what will we do then?


--
Jay Honeck

Set up the online "Specific Suite Booking", so that the confirmation is not
guaranteed until an e-mail is sent back, say, 15 minutes later. That will
give you time to check with the phone booking, and send back to the online
guy saying, "yep you have it for sure". Be sure to put a privacy clause
saying that no unsolicited e-mails will be sent, and that no one else will
have access to their e-mail address.
--
Jim in NC