On Wed, 12 Jan 2005 13:07:21 GMT, "Jay Honeck"
wrote:

I don't subscribe to the WSJ -- is there an on-line version of the article?
What did they say about us?

Don't get too excited, but yes, it's there, issue of Jan 11:

Travel Watch
Canceling Hotel Reservations

By AVERY JOHNSON
Staff Reporter of THE WALL STREET JOURNAL

Some hotels are making it tougher to cancel a booking.

As business travelers hit the road again, many hotels are requiring
guests to cancel 24 hours before arrival, while others are extending
the cancellation window to as long as 72 hours, in an attempt to make
more money on the newly profitable rooms. It's a significant change:
In recent years, most hotels -- especially business properties --
would let people cancel up until 6 p.m. the day of arrival.

The Swissotel Chicago put in a 72-hour policy this fall. The hotel
used to require 24-hour notice. And when new owners took over the
Alexis Park Inn & Suites in Iowa City more than two years ago, they
put in a 72-hour policy.

In New York, where the lodging recovery has been perhaps strongest,
many hotels now have 24-hour windows, and some have longer
requirements. The City Club Hotel, a luxury boutique hotel, shifted
its policy to 48 hours from 24 hours in early 2004.


-- all the best, Dan Ford

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