"Peter R." wrote in message
...
RNR wrote:

About one month ago, I emailed Garmin tech support about a problem
that I was having updating the operating software in my 196.
snip

Just to reiterate what everyone else has pointed out, I also have had much
better response calling their tech support line.

Many companies don't even publish a phone number to call.


Software companies don't even answer email in a timely manner these days.

Some (Microsoft) don't answer AT ALL (short of charging you $80-400).