there's no reason why he shouldn't be able to discuss
his problem with these NG's

If one is careful and circumspect enough, yes. However, it's easy to
slip up by accident and say something here, publicly and archived, that
one might wish they hadn't, and this might adversely affect the outcome.

Jose
--
Quantum Mechanics is like this: God =does= play dice with the universe,
except there's no God, and there's no dice. And maybe there's no universe.
for Email, make the obvious change in the address.