Dave wrote:

ANY large company goes downhill in customer service.

This is not limited to large companies. My economic theory states that
"Incompetence drives the economy". When the economy is in the toilet
companies keep only the best employees who know how to do what it takes to
get and keep business. At the top of the cycle, companies tend to put the
worst employees on the front line interfacing with customers and driving
away business. Judging from the service I've been getting lately we are at
the top of the cycle.

With respect to MNBA aircraft financing, in my recent dealings with them in
purchasing a vintage airplane I thought they did a pretty good job.
Everything was done when they said it would be done and the transaction was
done quickly.

Watch out for the terms on accelerated payments.

Cheers,

Jim