"Sylvain" wrote:

I'm impressed. In this day and age of customer "no" service, these
folks did OK in my book.

I had a similar experience with LightSpeed, i.e., me breaking
my headset, long past warrantee expiration, and them offering
multiple choices of repair (for pretty much nothing) or trade-in
for an upgrade (I picked the latter choice though); neat. When
time came to buy another headset (for passenger) the choice was
easy.

Bose treated me the same when I broke my set.

Seems like this is the norm in the aviation headset business, where
competition is fierce. Alas, that's in sharp contrast to the GA
avionics business, where choices are few.

--
Dan
C172RG at BFM