Alexandros wrote:
I hope so
I have emailed them and waiting....

Call them to reduce time. My 396 had 'the problem' (I think it was the
beginning of this thread). The troubleshooting consisted of getting the
most recent software on (3.70), determining whether the failure occured
with/without the various components (attenna, power). The problem
occurred repeatedly.

Once we determined that nothing could be determined, I sent it back and
it was returned. Problem - "Main processor making poor contact with CPU
board. Resoldered processor". They also replaced XM attenna.

They had it in their hands for 3 days.

Seems to work. I'm happy.

Good Luck, I'm back to playing with this very neat machine.