In article .com,
"Robert M. Gary" wrote:

It sounds like they didn't know what the shelf live was but then
corrected it after you pointed it out. It sounds like what you really
want is an apology but those seem rare around here. I had a shop over

I really didn't care about the apology, what I really wanted was for
them to make it right. "Make it right" should consist of falling on the
sword and getting me the CORRECT order as soon as humanly possible.
Instead, they acted as if they were doing me a favor by offering to send
me what I had originally asked for.

By the way, I sent an email to their president last night "to express my
disappointment" with the end result. I haven't had a reply. They
promised to call me with the tracking number for the replacement that
they're shipping via the "super saver" route, but haven't heard back on
that, either.

I'm not out to trash these guys. All I'm interested in is reporting the
blow-by-blow factual details. Anyone reading is free to make his or her
own judgment about The Gyro House based on my experience with them.



JKG