Jay - I remembered seeing mention of something that sounded like
9kinda, sorta, at least) to what you experienced. Here are a few links
that may or may not help (sometimes, when researching an issue, I find
information that appears to not even be close, but in reading through
it, one picks up a hint or tip that will help lead to the solution you
are looking for.)

(in no particular order - and watch for wrapping - if it bad, I'll come
back with make-a-shorter-link(s) )

http://www.experts-exchange.com/Oper..._20796444.html

http://www.helpwithwindows.com/techf...r-crashes.html

http://www.annoyances.org/exec/forum/winxp/t1061425126
(this is quite a long thread, but as you scroll through the fluff, you
may find some other useful links...)

http://forums.us.dell.com/supportfor...ssage.id=53588



Good luck.

Randy