"Skywise" wrote in message
...
My suspicion is that if they admited to blocking Newsfeeds,
it would give them bad press and cause them to loose some
customers.

They may have some irrational thought process like that, but there's no
logical reason for them to withhold the information.

Assuming they have a valid reason to block Newsfeeds, I can't imagine any
customer leaving them over the issue. And they shouldn't be worried about
libel, since as long as they have a truthful reason for blocking Newsfeeds,
saying something bad about Newsfeeds isn't actionable.

And of course, there's the point that whether they admit it or not, it is
blatantly obvious that they ARE blocking Newsfeeds, and are doing so
intentionally. That much is evident simply by their behavior.

I certainly have run into my share of irrational people in customer support
roles. It's nothing new for me to be running into it with this issue.

Illogical people are the bane of my existence.

Pete