I have a Bose X, a Telex ANR 50D, and a Lightspeed 30 3g in the 310.
I use the Bose, it's more comfortable and the frequency response suits me
better. I don't know about customer service because I have never had to
send the Bose back, but I have only had them about 2.5 years. I have had
to return the Telex but not the Lightspeed. I am going to get a second Bose
for my wife, she likes it better too!

Mark Manes
N28409
WC5I


"Jon Kraus" wrote in message
.. .
Maybe I need to get over my first-impression that I got from the
Lightspeed threads we have had here from a few years back... I got scared
from the stories of folks having to send their Lightspeeds back many times
because they were made cheaply and broke easily... People always raved
about LS's customer service but I thought that they sure did have to use
that customer service a lot.

I haven't been flying that long (5+ years) so my headset experience isn't
extensive but the one time I did have to send my DC 10XL's back for a ANR
module that went bad, my experience with DC's customer service was very
good...

I know that the Bose headsets are very expensive, but the few times I have
used mine I am very impressed. I agree that the passive NR isn't as good
as my DC's but so what... I will never use just the passive part (I always
have batteries iin my flight bag)... The ANR on the Bose is superior to my
DC's IMHO. And the comfort is better too...

Jon

Thomas Borchert wrote:

Mike,


I
thought my Lightspeed 30-3g's were quieter and as comfortable. The low
profile was what made me keep and give them a fair chance.



I agree. I was quite disappointed when I compared an LS Thirty 3G
directly with the Bose at the Bose sound test station at a trade show. I
expected, well, a 400-$-wow effect. Didn't get it. They were about the
same in ANR quietness. The lower profile of the Bose is neat, no doubt.
However, the passive NR is very low.

In all, for my wallet, they're not 400 $ better than the Lightspeeds. But
each to his own.