"Emily" wrote in message
. ..
Two broken computer monitors last week from the rough handling that some
of which I watched take place. One was dropped from the back of the truck
to the ground.

That's not the pilot's fault!

If by "pilot" you mean "driver", in what way is it not the "pilot"'s fault?

The driver is the person handling the packages in the field. Beyond the
trauma that poor driving causes, the only person around to drop a monitor
from the back of the truck at the point of delivery would be the driver.
That sounds like *all* the driver's fault.

Pete