So, if I read you correctly, you would prefer silence to music or
information?

Yes. An occasional beep to assure me that I'm still connected would be
nice, and an OPTIONAL "press 5 to listen to [whatever] while holding,
you won't lose your place" would be ok if stated ONCE ONLY at the
beginning of the hold.

Otherwise, I wish all holds were silent.

Jose
--
The monkey turns the crank and thinks he's making the music.
for Email, make the obvious change in the address.