Mxsmanic wrote:
Robert M. Gary writes:

I wish more companies had such great service.

Great service is a good thing, but a better thing is equipment that
doesn't need service to begin with. Having great service doesn't help
when your equipment fails in flight.

If you've discovered a way to produce 100% defect free products let me
know. Would you come work for me? I'll pay you $2.5m each year we are
100% defect free.

-Robert