gatt wrote:

"Jay Honeck" wrote in message
ups.com...


True, my comments were inappropriate given his position, and I regret
them. However, aside from the obvious fact that you never, EVER speak
with a customer the way he did, it is common knowledge that (a) most
charter pilots NEVER fill the courtesy car, and (b) we all know they
don't make diddly squat for salary -- which is why those of us who provide
courtesy cars turn the other cheek and continue to let them
borrow our cars.


In other words, you made a joke as a customer to a peer based on your own
experience. He reacted negatively, you tried to make the best of it, he
called you a name (literally...the "Kerry" thing.) Unfortunately, I've
known a couple of belligerent pinheads like that. They have anger management
and security issues and, even when slightly offended they perceive that the
manly thing to do is throw their weight around and verbally abuse people.

Yes, that Kerry comment really was nasty! :-)

Matt