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Old January 28th 07, 12:31 AM posted to rec.aviation.piloting
Mxsmanic
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Posts: 9,169
Default Beware travelers with bratty kids

unicate writes:

If seeing to the comfort of passengers was *not* part of their job, they
wouldn't be serving drinks, food, and bringing people pillows and
blankets. They're there to provide safety in case of an emergency, but
they're also there to serve the needs of the customers (passengers).


It's just busy work. If they didn't do that, passengers would wonder
what they were for, and it would make passengers nervous to learn that
they were there just for emergencies. Additionally, airlines figure
that as long as they have to have FAs and pay them, they can make them
do other things that will increase revenue or customer satisfaction.
However, every FA knows that safety is job one (in fact, the only real
job).

It's a big part of their job, but it is not their "sole purpose."


It really is their sole purpose.

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