"Scott" wrote in message
.. .
So I ask AGAIN, what is it?

I already told you it's about service management, not systems management, I
pointed you to the source of knowledge. Read. www.itil.co.uk.

Information Technology Manager

Not even close. Go to monster.com and search for ITIL.

And please clean the foam off the floor when you're done whining....

Juan



--
Posted via a free Usenet account from http://www.teranews.com