LockMart's AFSS Feedback system is back on-line:
http://afss.com/feedback/
Call me cynical, but intentionally frustrating pilots by making them
wait interminably on hold for an FSS briefing, thus driving many of
them to DUATS, could be good business for LockMart.
It will be interesting to see just how culpable LockMart will be if
pilots are violated as a result of AFSS ineptitude:
NEW FSS IN THE OL' ADIZ (WITH POTOMAC AIRFIELD'S DAVID WARTOFSKY)
(
http://www.avweb.com/alm?podcast20070514&kw=AVwebAudio)
Last week, Lockheed Martin began final implementation of its new
flight services system in the Washington area, and it didn't go
exactly according to plan. There were dropped flight plans and a
lot of frustrated pilots who suddenly found themselves dealing
with briefers who didn't understand the procedures for flying in
the restricted airspace around the capital. David Wartofsky, who
owns Potomac Airfield near Washington, tells AVweb's Russ Niles
that it was interesting for a couple of days but operations are
returning to normal, at least what passes for normal in that
airspace.
Click here (
http://www.avweb.com/podcast/files/2007-05-14.mp3) to
listen.
Oh yeah, and "the check's in the mail":
FAA'S BLAKEY PROMISES QUICK FIX FOR FSS
(
http://www.avweb.com/eletter/archive...ll.html#195217)
"The top levels of both the FAA and Lockheed Martin are now
engaged and committed to fixing the significant problems pilots
are experiencing with the new flight service station (FSS)
system," AOPA said
(
http://www.aopa.org/whatsnew/newsite...70515afss.html) on
Tuesday. AOPA President Phil Boyer spent nearly an hour on the
phone with FAA Administrator Marion Blakey on Sunday, and another
hour with her and her deputy on Monday. "I have their pledge that
they will do whatever it takes to ensure pilots get the safety of
flight information that they need and deserve," he said. Problems
with the system worsened in recent weeks, as Lockheed Martin began
consolidating the old FAA flight service stations at the rate of
three a week. Computer updates were incomplete, and spring weather
brought an increase in flying. "I have great difficulty
understanding why it has taken so long for those FAA employees
responsible for the Lockheed Martin contract to address a safety
of flight issue," Boyer said. According to Lockheed Martin program
manager Dan Courain
(
http://www.lmafsshr.com/msg20070510.asp), a series of software
updates that are scheduled for the next few weeks should resolve
the transition problems and "allow [workers] to focus on the
pilot's needs, rather than the system's performance."
http://www.avweb.com/eletter/archive...ll.html#195217
On Wed, 02 May 2007 14:02:00 GMT, Larry Dighera
wrote in :
On Tue, 01 May 2007 15:08:18 GMT, Larry Dighera
wrote in :
On Tue, 1 May 2007 09:39:18 -0400, "Peter R."
wrote in :
I know I
would feel more confident talking to a briefer familiar with local Colorado
Rocky Mountain-induced weather more so than a briefer in (Florida, Ohio,
Maine, or anywhere else but there) who can only read the text from the
current and forecast conditions.
Did you mention that in your complaints to:
http://www.afss.com/feedback/
http://surveys.aopa.org/cgi-bin/qweb...cgi?idx=SP46SS
There's more AFSS contact information he
http://www.faa.gov/about/office_org/...d_martin_info/
Dan Courain: Director, Lockheed Martin FS21 Team:
?subject=Feedback/Comments
http://www.faa.gov/contact/
Flight Service Stations: Send comments or complaints about weather
briefings and other flight planning services provided to pilots
through the Flight Service Stations, to: .
http://www.faa.gov/contact_faa/?retu...5FHB4D8%2AL%0A
http://www.lmafsshr.com/
Federal Aviation Administration
1-866-TELL-FAA (1-866-835-5322)