"William Black" wrote

English in India is usually taught in a way that requires the speaker to have
a slight and distinct pause after each word. many Indians who have been
taught that way have problems understanding people who speak English as their
native tongue

Indians who learn English as their first language (About 10% of the
population) do not speak like this and do not have this problem.


EVERY time I get a customer support call routed to India, I end up unsatisfied,
because of not being able to understand the English that is being spoken. Part
of the problem is the fact that I don't hear well, I think.

I don't know what the problem is, as most of the English is usually fair, but
the accent is so heavy that it makes it difficult. Also, it is like they don't
understand what the problem is that you are trying to explain to them. I think
they only understand enough to deal with the ordinary problems, and don't know
how to deal with an unusual situation.

Now, if I have a problem and get sent off to Tec support in India, I look for a
different solution. I know I will not get the problem solved, there.
--
Jim in NC