Anyway, yesterday the Ops Mgr from BDR called me as a followup and went
thru all this with me. He was very helpful and wanted to get things
right, which I thought was great. He commented that asking me to depart
VFR was a big no-no and that the frequency they gave me for BOS was also
wrong. Anyway, I'm waiting to hear the resolution but wanted to share
that the system of follow thru anyway is working and some of the folks
there are trying to make this FSS debacle right.

I suspect they'll get this worked out soon enough. Every person I
talk to now at FSS is helpful, friendly, and knowledgable (if not,
perhaps, about the local Iowa area), and apparently interested in
doing a good job -- which was not always the case before Lock-Mart.

Anyone who has ever lived through massive management changes in an
organization knows that there are always a subset of disgruntled
employees who can do JUST enough harm to screw up everything in the
short term. (I know this because I was one of the "disgruntled", way
back in my early corporate career.) It takes a while for management
to weed them out, or wall them off, (or, if we're talking REALLY big
companies, promote them), but once done, everything works itself out.

I'm sure there will be major tweaking to come. In any change of this
scale, there always is. Once they've got the right staffing levels,
and their computer systems working together properly, I think we're
gonna like what we see -- but in the near term it'll suck for you IFR
guys.
--
Jay Honeck
Iowa City, IA
Pathfinder N56993
www.AlexisParkInn.com
"Your Aviation Destination"