"Morgans" wrote:

I'm guessing that so many people have given up on them, that there are now
enough people manning the lines to make wait times reasonable

I bet you're right.

After multiple frustrating experiences, I gave up on them. I now make it
part of my trip planning to make sure I won't have to call FSS.

Some people are saying that FSS is a dinosaur that has waited too long to go
extinct. Lockmart may have given it the final push.

--
Dan
T-182T at BFM