On Dec 3, 3:16 pm, Matt Whiting wrote:

So you liability for something is based on how you respond to the
complaint? That is a very stupid principle. What if McDonald's had
told the truth and said we are sorry you are stupid, but being stupid is
often painful? If I walk in front of a semi on the interstate that will
hurt also. Is it the truck driver's fault or the truck maker's fault
that I got hurt?

Yes. If remember anything from law school it was that anytime you go
to a jury trial the results will be unpredictable. They did establish
that McD's had a policy for what temp the coffee should be and that
the manager of this location did know it was higher than that, so you
could argue that the jury was interested in that too. However, you
have to remember that this was a case of someone being disfigured.
Jurys can be very emotional about that type of stuff.

-Robert