"Richard Riley" wrote in message ...
On Tue, 4 Dec 2007 22:59:48 -0800, "RST Engineering"
wrote:

Because a lot of our customers are technotards.

Jim

1) If they can't download and print a PDF - are they going to be able
to print a PDF from the CD? I mean, most of the equipment is the same
- computer, PDF reader, printer. One you have to have a CD drive -
and everyone with a computer has one, I think that's a safe
assumption. The other, they have to have an internet connection - and
I think that's a safe assumption these days too.

2) Given the choice, I'd rather have the PDF on the website. I can't
keep track of a CD to save my life, there are stacks of them around
here. They get damaged. They get thrown out. They get lost. I can
always get back to RSTengineering.com.

But if you go to the work of putting it on CD, it's only a few minutes
work to put the same data on your server, so I suspect it's not going
to be an either/or choice.

I say chuck the printed manual, do CD and host.

YMMV

Another bonus of the web based solution is that you can keep it up to date...