Just how does one initiate the trade-up? They don't say on the Zulu
website. Pretty useless.

How to Place Your Order:

1. On or after April 20, 2008 visit Lightspeed Aviation on the web at
www.lightspeedaviation.com and log into the customer space.

2. Place your order online. (Do not ship your old headset to us quite
yet!)

3. Lightspeed will confirm the order with you.

4. Later, Lightspeed will notify you by email when your Zulu becomes
available.

5. Please check the trade-up documentation that is sent to you. If any
changes are needed, simply make corrections right on the trade
document.

6. Ship your 3G-series headset and trade-up document to Lightspeed at
the address in the email.

7. Your new Zulu will be shipped within two days of receiving your
headset and trade document.