I've generally been satisfied with the items purchased from HF - and
don't recall returning anything. My angle grinder is probably almost
10 years old - and has held up well. Not bad for twenty bucks! I would
only buy from a store - and have been fortunate to have one reasonably
close since they first opened up (and now have one almost on my way
home from work). I now also have a Northern Tool in town - and my
subjective opinion is that their stuff is a bit higher quality than
HF. No doubt competition benefits the consumer.

Not long ago my trusty 12 Volt compressor blew out its intake check
valve (to parts unknown) while filling an airplane tire. Probably
could have been put back together - but the missing part could not be
found - and the company is out of business. I bought HFs price leader
as a replacement - and have been pleased with it's overall quality and
performance. The only thing I didn't like was the coil-spring style
hose, as I am accustomed to using a long neck angled chuck on the end
of a rubber hose (need it to deal with my plane's user-unfriendly
wheel pants). Alas the compressor comes with a snap lock air connector
that is apparently unique in the world. HF couldn't supply one for my
hose - and neither can anyone else. As others have noted, HFs customer
service is of little help. I did devise a work around that joins the
coiled hose and mine - but don't like it (though it does work).

Dave