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Old April 2nd 13, 10:23 PM posted to rec.aviation.soaring
Andrzej Kobus
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Posts: 585
Default PowerFLARM 2.71...WTF?

On Apr 2, 2:33*pm, Ramy wrote:
On Tuesday, April 2, 2013 8:12:55 AM UTC-7, wrote:
Sean, et al; please understand, this is an issue of disrespect to supporting users before it is an issue of approved flight recorder.


Yes, the soaring community is safer with the advent of PowerFLARM and certainly, the collision avoidance value of PowerFLARM is not in question.


However, it was PowerFLARM who took the initiative to submit software to IGC for evaluation and approval. When IGC approval was received, PowerFLARM had a fiduciary responsibility to make the software available to their supporting customers. So once again, where is PowerFLARM and especially PowerFLARM.US? Gentlemen, the longer you are unresponsive, the more disrespect you project.


The soaring distributor and consumer needs to send a stronger message to manufactures and not "enable" them with acceptance of poor customer support by adopting the "whatever" attitude. Unless you, the end user, openly express your displeasure, this type of customer treatment will only increase.


So, less sizzle and more steak please.


Ben


There is a 2.7 beta version which is working well and with some pressure I am sure they will post it publicly soon. Perhaps try posting to their official forum athttp://flarm.invisionzone.com/index.php?showforum=6

Ramy


I think posting it here is more appropriate as more people will see
how bad this manufacturer is. This has been going on for way too long.
They just don't give a ****! They sold us features that either are not
implemented or they don't work properly. Isn't this a breach of
agreement?