Soaring Community Consumer Warning
Hank, It's meaningless that Tim supposedly repeated this to you. I appreciate that you're trying to communicate his business policy for him (as he refuses to do). But he should be willing to state his business policies proudly, on his website in full detail. How do we really know what he is saying? What exactly are the terms? Why does he not change his website to define these terms if they indeed exist?
Let me point out that I believe Tim has always been a knowledgable resource who I generally respected. I agree wings and wheels has been strong for want ads. I also dont like this apparent policy requiring exclusivity. I dont really know what to believe. On this point, in regards to this incedent, Tim appears to have thown a long time customer of his off his ad site unless that customer bowed to his demand (completely out of the blue) that he remove all other want ads from any other soaring related website. I personally feel is very, very disturbing if it happened anything like that..
Sure, Tim (as owner of the Wings & Wheels website) can do what he wants. But he should, at the same time, make what he is doing (his terms and conditions and business policy) clear to all of his customers by publishing his T&C on his website. He should not make his policy up out of the blue as I feel he likely did with this customer. I have certainly never heard of this policy before.
This kind of thing (the incedent described by an upset customer who has no reason to make it up) does bother people (even though Tim's friends are defending him vigorously). The policy (if its real) itself will bother many on its own. And his continued silence on the issue is very peculiar. Frankly, his silence and refusal to publish his terms (if they exist) creates a certain amount of doubt regarding his business ethics.
Tim, please state your complete wings and wheels want ads terms and conditions openly, publicly and proudly for all of us so we know exactly where you stand. You should not be fearful of stating your business policies here or on your website, right? Why do you appear fearful? Why are you letting others speak for you? You should stand behind your policies as your friends say you do (do you?) and be happy to explain them and add them to your website.
It's the right thing to do and until you do we will have doubts. Thats not at all what we want. Please do the right thing so we can move on without unanswered questions about your policy and requirements for placing want ads on your site. What actions, exactly, will you decide to remove them?
Sincerely,,
Sean
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