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Old May 23rd 13, 02:48 PM posted to rec.aviation.soaring
Mark628CA
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Posts: 145
Default Jeff Bennett leaves Cambridge Aero Instruments

I sent my 302 to Cambridge (R-Track Technologies in Memphis, TN) a couple of weeks ago for repair (no audio) and calibration. Called yesterday for a status update and was told by Roger R. that they were testing it and doing the calibration. He said I should have it back within a week.

Imagine my surprise when that same day, I got a call from Paul Remde who informed me that he had my 302 (in Minnesota) and, yes, there was no audio. He said a note from Roger indicated that Jeff was no longer with Cambridge, they didn't have any parts, the calibration wasn't done and here ya' go....

Paul says he will have to send it to Dickie Feakes in ENGLAND (!) for the repair. So, there I was, looking out the hangar door at 18,000 ft, cloudbases, and knowing that I have to return the 302 I borrowed (Thanks Mitch!) next week.

What to do? Well, I ended up buying another 302 (at a discount- Paul was sympathetic) that I really can't afford and instructing him to do what it takes to get the thing to the UK for the fix.

At any rate, I was flat-out LIED to by Roger. Take this as a warning. Forget Cambridge, R-Track Tech and deal with Paul or another reputable distributor.

And I will have a slightly used 302 for sale as soon as I get mine back- hopefully before the end of the season.

Mark