UH stated:
They expect to be customers, not club members.

Exactly! They want to show up just before launch with everything
all set up for them beforehand, and then leave as soon as their
flight is over so they can go do some other activity. Oh, and they
want to reserve the best time of the day for themselves ahead of
time as well. They want to have the benefits that a commercial
operator provides, but want to pay low club rates while not
participating in any of the club duties which lower the costs...
Welcome to the USA attitude...."I want everything, and I want it
now, and I want it for free - or cheap."

My club in Germany had it right. If you wanted to fly, you had to be
there before 9 AM to help unload the hangar. After that, you helped
wherever you could outside of the time you got to fly. Afterwards,
you were obligated to stay and help until all was put away, and the
hangar doors were closed for the night. Unfortunately for soaring
in the USA, most Americans will never put up with rules and
restrictions like those found in other places. They will just go and
look for something else which is easier to do.

When prospective new members show up at our place, we explain
that ours is a participatory club, and that we own the airport as
well. We tell them right up front that if they don't want to
participate in the duties of running the club and the airport, that
they should get in their cars and drive the 50 miles to the same
commercial operator that UH refers his people to as well.

Everyone likes the low club rates, but not a lot want to do the
required participation work which keeps the rates low and
affordable... If you leave the work to a dedicated few, they burn out
and leave after some period of time where they have been taken
advantage of....

I think it is just a pervasive cultural attitude that is found in the
USA, and that is - and has been- a "hard nut to crack"...

FWIW,,,,,,, RO