View Single Post
  #3  
Old May 4th 05, 10:18 PM
Peter R.
external usenet poster
 
Posts: n/a
Default

Peter wrote:

I wonder if anyone else sees this problem.

If I enable the display of cities/towns, their names appear as they
should but the font size is in most cases much too big. Also,
different towns get different size of font, but the allocation

doesn't
have much relationship to the town's size.


Peter, I had a similar problem in FlightStar, but this one affected the
obstacle icons. Sometime after upgrading to 9.01 or a recent
individual nav data file, I noticed that my obstacle icons were nothing
but large rectangles. I recognized that in other applications, this
would be indicative of a corrupted font. Thus, I suspected that one
of the upgrades somehow corrupted the font that Jeppesen uses for these
obstacle icons.

I called Jepp's tech support to report this problem and they agreed
that a few users were having problems with font sizes/corruption after
updating to a recent nav data release. They asked me to contact
customer support to re-download and install the nav data file, but that
didn't correct the problem. The next step was to call back and request
that Jeppesen send me a CD with the latest nav data and program on it.

Installing from this CD over the existing Flightstar install corrected
the problem. If you haven't already, you should call their customer
support and mention this problem. They should already be aware of it
and should volunteer to send you the latest CD. If they don't, ask
them to. Accept nothing less. :-)

--
Peter