If they are anything like the last dozen ISP's I've had...
They all were the last to know doodly-squat.

All they know is to get you to re-install everything
you have or own and then reboot it all. By then....
the hardware/software faux pas that was really on them
in the first place has been secretly resolved, making you
believe that all the blood, sweat and tears you have gone
through has paid off handsomely.

Grrrr.

Truer words were never uddered.

Rich S.
++++++++++++++++++++++

Udders?
MO0_ooooo.

Barnyard BOb - how now, brown cow?