On Friday, August 11, 2017 at 9:34:26 PM UTC-4, wrote:
Canceled my Spot subscription today. Tried doing it online message said I had to call. Got a rep instantly, they simply asked if I would renew if they gave me a discount of $65. Said no, and they canceled my subscription(works for the current paid for year.) Have heard the hassle stories, maybe the rep I got was too tired to read the douchy re-up rebuttal scripts.

I did cancel my subscription a while ago - or so I thought - and to my surprise - the renewal showed up on my cc bill. Called them and asked to reverse the charge but I was already beyond a certain cut-off date (30 days or so), so no refund. I asked to remove my cc info from their records. That seemed to have done the trick. I didn't see an auto-renewal this year.
The customer service rep I dealt with was very friendly and professional compared to some other d-bags one has to endure at other places.

Uli
'AS'