Goodbye AOPA and Bank of America

Although I never really liked the MBNA web page for the AOPA credit card,
I somehow managed to put up with it while convincing myself that it was
worth it for the added discount that I got on certain aviation
purchases... Well, I was attempting to log onto the Bank of America site
last night in order to see if the AOPA charge had been posted and
encountered enough problems with both the site and subsequently their
tech support line that it finally pushed me over the edge... In order to
reset my password, I had answered all the security questions, but I did
not know the exact date of my most charge (since these days, it's only
getting charged the automatic AOPA renewal amount)... After getting fed up
with them, I asked if I had provided enough information in order to be
able to *cancel* my account... Turns out I had... Goodbye Bank of
America... AOPA, well, you get got caught in the fallout...

"Grumman-581" wrote in message
news
Although I never really liked the MBNA web page for the AOPA credit card,
I somehow managed to put up with it while convincing myself that it was
worth it for the added discount that I got on certain aviation
purchases... Well, I was attempting to log onto the Bank of America site
last night in order to see if the AOPA charge had been posted and
encountered enough problems with both the site and subsequently their
tech support line that it finally pushed me over the edge... In order to
reset my password, I had answered all the security questions, but I did
not know the exact date of my most charge (since these days, it's only
getting charged the automatic AOPA renewal amount)... After getting fed up
with them, I asked if I had provided enough information in order to be
able to *cancel* my account... Turns out I had... Goodbye Bank of
America... AOPA, well, you get got caught in the fallout...

AOPA would probably like to know about this. I hope you drop them a note as
well.

Jay B

"Jay Beckman" wrote
AOPA would probably like to know about this. I hope you drop them a note
as
well.

Jay B

You're right, AOPA should hear about it, but they'd probably give you the
BOA customer service number where you'd he

"We at BOA, as well as our card sponsor and your fine association, AOPA,
take your personal financial security very seriously. We sincerely
apologize if our security measures have caused you any inconvenience, but
we're sure that you'll agree that with the added risks of today's
technologically complex society, your financial and identity security are
our number one concerns."

Barf. The problem is that they don't give a rat's ass.

I had the same type of problem with my mutual fund account. I had several
accounts that didn't have my name exactly the same. Some used my middle
initial, some my first initial and middle name, some with a III at the
end... but ALL under the same SS#, joint tenant with the same wife, with the
same SS#, and all at the same address where we receive 1099's and statements
for all accounts.

I couldn't log in because they said I wasn't me. It took me 2 months and
about a dozen phone calls. All I kept getting was a statement similar to
the above.

Jim

"Jim" wrote:
I had the same type of problem with my mutual fund account. I had several
accounts that didn't have my name exactly the same. Some used my middle
initial, some my first initial and middle name, some with a III at the
end... but ALL under the same SS#, joint tenant with the same wife, with
the
same SS#, and all at the same address where we receive 1099's and
statements
for all accounts.

I couldn't log in because they said I wasn't me. It took me 2 months and
about a dozen phone calls.

That is a *good* thing, I'd say. Would you have felt secure if it had been
easy?

--
Dan
C-172RG at BFM

It would have been a good thing it it was the initial setup. This happened
out of the blue after each account was several years old and I hadn't had
any other problems. The part that made me furious was that they weren't
knowledgeable enough to realize that they sent 1099's to me on each account,
with the same SS#, so I must be the same person.

They actually told me that I DIDN"T get 1099's until I told them I was
looking at them and could fax them to them. They believed their computer to
the point of admitting that they were stupid.

Jim

On Jan 24, 9:59 am, "Jay Beckman" wrote:
...AOPA would probably like to know about this. I hope you drop them a note as
well.


AOPA has been hearing about this ever since the cutover. I know
dozens that have emailed AOPA about the BOA card. Most often the
problem was getting bills within 1 or 2 days of the due date (i.e.
automatic $39 late fee). AOPA doesn't care, as long as BOA sends
their check on time.

John Galban=====N4BQ (PA28-180)

On Wed, 24 Jan 2007 11:50:53 -0800, in
.com, John Galban
wrote:
AOPA has been hearing about this ever since the cutover. I know
dozens that have emailed AOPA about the BOA card. Most often the
problem was getting bills within 1 or 2 days of the due date (i.e.
automatic $39 late fee).

Hmmmm... Come to think of it, I don't think I've seen a bill from BOA
yet... Perhaps they don't send one if you don't have a current balance?

Then again, I didn't reliably get the MBNA ones either... I suspect that
my postman just put it in someone else's mailbox by mistake... I seem to
get a bit of other people's mail, it's only logical to assume that someone
else is getting some of my mail...

On Wed, 24 Jan 2007 09:59:25 -0700, in ,
Jay Beckman wrote:
AOPA would probably like to know about this. I hope you drop them a
note as well.

Since this happened after AOPA's member services voice line was closed for
the day, I sent them an email instructing them to cancel my membership and
reverse the charge that they had put on the credit card for the upcoming
year's membership fees... I explained the reasoning for it, albeit in
probably a bit less detail than I've done here... I just told them that I
had had numerous problems with the BOA website, was rather displeased
with their customer service, and whereas I had been dissatisfied with the
MBNA website, the BOA one finally pushed me to the point of not wanting to
put up with it anymore...

On Jan 24, 9:59 am, "Jay Beckman" wrote:
AOPA would probably like to know about this. I hope you drop them a
note as
well.

Jay B

I had reason to let AOPA know that I was unhappy with the changeover
and loss of the 5% rebate. (Just when I'd started flying again, too!)
They didn't seem to concerned, but did hope I would continue using the
card since it provides an income to AOPA.

I don't mind that, but....
Personally, I'd rather just send AOPA a larger donation instead of
having another credit card. I've had identity theft issues twice, and
although they were minor issues in my case, I don't need lots of cards
hanging out there. I get nothing from the AOPA program (I LOVE the way
BofA tried to convince me that the points were a good deal!!!! bleah.)
I haven't cancelled, because I have a credit coming. But my old
Discover card still give me a reliable 1% on everything.
(In general, I don't trust ANY credit card company, but that's another
newsgroup...)

Jay, you back in town yet??

Grumman-581 wrote:
Although I never really liked the MBNA web page for the AOPA credit card,
I somehow managed to put up with it while convincing myself that it was
worth it for the added discount that I got on certain aviation
purchases... Well, I was attempting to log onto the Bank of America site
last night in order to see if the AOPA charge had been posted and
encountered enough problems with both the site and subsequently their
tech support line that it finally pushed me over the edge... In order to
reset my password, I had answered all the security questions, but I did
not know the exact date of my most charge (since these days, it's only
getting charged the automatic AOPA renewal amount)... After getting fed up
with them, I asked if I had provided enough information in order to be
able to *cancel* my account... Turns out I had... Goodbye Bank of
America... AOPA, well, you get got caught in the fallout...

You have made a wise choice to dump AOPA. Anyone that can publish
illiterate statements like this: ""Airspace restrictions do nothing
more then negatively impact the users of the national airspace system
whom are law abiding citizens" deserve to be dumped. Paging Mrs.
Crabapple, 8th grade grammar teacher....