shame on garmin??

karl gruber writes:

HIGHLY doubtful! Garmin owns the market, does a GREAT job, and nobody else
is even in the running.

Famous last words.

--
Transpose mxsmanic and gmail to reach me by e-mail.

You CLEARLY don't fly airplanes.

EVERYTHING breaks



"Mxsmanic" wrote in message
...
Robert M. Gary writes:

I wish more companies had such great service.

Great service is a good thing, but a better thing is equipment that
doesn't need service to begin with. Having great service doesn't help
when your equipment fails in flight.

--
Transpose mxsmanic and gmail to reach me by e-mail.

What % of the market do you think they have?


"NW_Pilot" wrote in message
...

"karl gruber" wrote in message
...
HIGHLY doubtful! Garmin owns the market, does a GREAT job, and nobody
else is even in the running.

Karl

Uhhh Yes!! For portable units Look at Avmap and a few other Tablet PC
based GPS systems.

"karl gruber" wrote in message
...
What % of the market do you think they have?

They have enough % to take large adds in magazines and make a profit! Garmin
is banking on their name from past successes other then aviation! It is to
early to say Garmin owns the aviation market they do have a rather large
marketing team but I don't think that their name will last another 5 years
with the quality of product that is being produced and at a price that one
can buy a better built more reliable item for almost 2/3's the cost!!!

You could have said the SAME thing 5 years ago, and been wrong then too.

Karl
"NW_Pilot" wrote in message
...

"karl gruber" wrote in message
...
What % of the market do you think they have?

They have enough % to take large adds in magazines and make a profit!
Garmin is banking on their name from past successes other then aviation!
It is to early to say Garmin owns the aviation market they do have a
rather large marketing team but I don't think that their name will last
another 5 years with the quality of product that is being produced and at
a price that one can buy a better built more reliable item for almost
2/3's the cost!!!

Bob Gardner wrote:
Well, yes, Steve. But I monitor the aviation newsgroups/forums (fora?) as

In old Latin, it would be "fori", IIRC from forty years ago.
But we speak English, only partly derived from Latin, so we can do as
we please.

Mine was also bad.... they sent me a new one overnight when I told them
I was going on a trip. Bad news that it occured, but they handled it in
a timely and professional manner once I complained.

--Dan


houstondan wrote:
this is like talking religion.


of course i am completely registered with garmin and it's very nice
that they responded.

but they knew that the whole production run of those external antennas
was bad yet they did nothing to initiate the recall. there are probably
many people out there who have been happily using the stick thinking
they're just fine. they've got a time bomb in their case.

this was not an isolated case of a few bad units. virtually all those
antennas are bad and they know it and i don't see how you guys can
defend the fact that garmin has not proactively done a recall.


dan


karl gruber wrote:
What in the world are you talking about?

Garmin has fantastic customer support!

Karl
"houstondan" wrote in message
ups.com...
i paid a bit over 2-grand for a shiny new 396. spent hours and lots
more money learning it and getting it wired to the ships power and
audio mixer.

first time out, on a bright clear day, the thing loses signal. no wx,
no gps but the music plays just fine.

fortunately, since i hang around here and the cessna clubs i sorta knew
there might be a problem.

reboot...problem solved. for about 2 minutes. reboot six times in 30
minutes. fortunately for me i'm in familiar territory, my ship has lots
of old dumb guages and i've got a big lowrance 1000 stuck to the
window.

called garnin and get this: they never even asked my serial number or
any purchase info. just what address do we send the replacement
antenna. they absolutely knew they shipped junk and never told me.
NOT ONE WORD FROM THEM TILL I CALLED.

after reading the nw-pilot experience i'm just getting madder and
madder thinking about these guys.

when i started out flying, i bought a cheap little lowrance
i-finder.designed for hiking. found out it has a nearest airport
feature. works like a charm every time. i've mentioned before that i
thought lowrance must be a front for the russian army cause their stuff
is simple, dead dependable and makes a decent weapon or hammer if
necessary. bought a lowrance 1000 and as i mentioned above, it's
suction cupped to the left side of the front window.

i don't know what the final report on nw-pilot is going to show but, if
garmin is going to be the "aviation standard" they better get busy
talking to their customers and fixing the problems. matter of fact, i
think they should get someone working this board and the "type-clubs"
before they find themselves having lunch with general motors wondering
what happened.

dan



i

wrote in message
ups.com...

Bob Gardner wrote:
Well, yes, Steve. But I monitor the aviation newsgroups/forums (fora?) as

In old Latin, it would be "fori", IIRC from forty years ago.
But we speak English, only partly derived from Latin, so we can do as
we please.


I don't speak English I speak American people from England speak English :-)

karl gruber writes:

You CLEARLY don't fly airplanes.

I have worked with computers.

EVERYTHING breaks

Only computers break in certain ways--ways that are extremely
dangerous for safety-of-life applications.

--
Transpose mxsmanic and gmail to reach me by e-mail.

Mxsmanic wrote:
Robert M. Gary writes:

I wish more companies had such great service.

Great service is a good thing, but a better thing is equipment that
doesn't need service to begin with. Having great service doesn't help
when your equipment fails in flight.

If you've discovered a way to produce 100% defect free products let me
know. Would you come work for me? I'll pay you $2.5m each year we are
100% defect free.

-Robert