I've had it with Chinese tools!

"Juan Jimenez" wrote in message
I'm picky, I only do business with companies that don't just want to take
my
money, but also are willing to support the products they sell.

I never, ever, had a problem with Snap-On's service. I handed the broken
parts to the guy on the truck and he handed me a working one. His business
relied on his customers working with their tools. He made service priority
number one.

However, there are a few dealers who don't want to work very hard.

D.

On Mon, 20 Nov 2006 17:50:06 -0500, "Morgans"
wrote:


"Juan Jimenez" wrote

The SW pliers I bought suck because the tips don't even meet when you
tighten your grip. Part of it is my fault for not paying good attention when
I bought them.

They don't have to meet, if they are still able to grip the thinest piece of
safety wire you will use.

They do not have to be able to twist thread! G

Lineman's pliers are built like that. They do not meet, but still will grip
down to about 18 gauge wire.

No vendor at the OSH outdoor market offers any kind of guarantee, that I can
remember.

If they are a brand that Craftsman carries, take it to any Sears store. They
will replace them on the spot, no receipt, no questions asked.

Gee, they didn't want to replace the Craftsman flush cutting side
cutters I used on a live circuit and these surfaces didn't meet
either.

I can't even find a good (these were the high priced ones) pair any
more.



At least that is my experience. It does not matter where you bought them.
Don't ask don't tell, or something like that!
Roger Halstead (K8RI & ARRL life member)
(N833R, S# CD-2 Worlds oldest Debonair)
www.rogerhalstead.com

Congratulations, guys. It took you longer then usual to start the personal
insults.

Please take your insults off the list.

Thank you.


BJC


"Juan Jimenez" wrote in message
.. .

"Dan" wrote in message
...
Juan Jimenez wrote:
Hmm. Does ACE have things like safety wire pliers?


For crying out loud, yawn, learn to safety by hand. I can safety one
handed in many places the pliers won't fit.

Dan, U.S. Air Force, retired

Sure, Dan, and wheels used to be made out of rock too. You go.


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"Roger (K8RI)" wrote in message
...

Gee, they didn't want to replace the Craftsman flush cutting side
cutters I used on a live circuit and these surfaces didn't meet
either.

Try another store.

My brother broke a Snap-On ratchet handle by putting a six fot pipe on it
and trying to remove leaf springs with it. The Snap-on truck refused to
replace it. The owner of the service station took it from him, found another
Snap-On truck and had it replaced. He also told the driver who replaced it
to take over his account.

My father sold hand tools in the 60s and 70s. First for P&C (Proto and
Challanger) and later for SK. He would stop in at the hardware stores and
sign the broken tool credits. He was told that broken tool credits were a
more a marketing issue than a warranty issue. Under no circumstances was he
to refuse a broken tool credit. As long as the credits didn't exceen
purchases, nothing was looked at.

Owe R. wrote:
"Juan Jimenez" wrote
I've had it with the El Cheapo Corp. tools. ....

Try Stahlwille, god German high quality tools.

God German, huh?


I went and looked at their safety wire twisters at their website.
Gosh, I would have bought them instead of the Snap-Ons if I had known.
Thanks for the tip.

http://www.stahlwilleaerospace.com/WireTwist.html

Byron Covey wrote:
Congratulations, guys. It took you longer then usual to start the personal
insults.

Please take your insults off the list.

Thank you.


BJC


"Juan Jimenez" wrote in message
.. .
"Dan" wrote in message
...
Juan Jimenez wrote:
Hmm. Does ACE have things like safety wire pliers?

For crying out loud, yawn, learn to safety by hand. I can safety one
handed in many places the pliers won't fit.

Dan, U.S. Air Force, retired
Sure, Dan, and wheels used to be made out of rock too. You go.


--
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Thank you for your concern, if I decide to start personally insulting
someone I will take your suggestion into mind. Please note in this case
I made no insult.

Dan, U.S. Air Force, retired

"Morgans" wrote in message
...

"Juan Jimenez" wrote

The SW pliers I bought suck because the tips don't even meet when you
tighten your grip. Part of it is my fault for not paying good attention
when I bought them.

They don't have to meet, if they are still able to grip the thinest piece
of safety wire you will use.

Kinda hard to do if they don't even try to meet.

They do not have to be able to twist thread! G

Yeah, yeah.

Lineman's pliers are built like that. They do not meet, but still will
grip down to about 18 gauge wire.

Mine meet, but not close enough at the tip, which after working for years
with good tools in the Corps I think they should.

If they are a brand that Craftsman carries, take it to any Sears store.
They will replace them on the spot, no receipt, no questions asked.

but does Craftsman sell at OSH?

At least that is my experience. It does not matter where you bought them.
Don't ask don't tell, or something like that!

I agree. Sears does honor its warranties.



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".Blueskies." wrote in message
...

"Juan Jimenez" wrote in message
.. .
: Hmm. Does ACE have things like safety wire pliers?
:
Any pair of pliers are safety wire pliers...used correctly. Oh, you mean
twisters!

;-)

Everybody's a comedian these days.



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"Capt.Doug" wrote in message
...
"Juan Jimenez" wrote in message
I'm picky, I only do business with companies that don't just want to take
my
money, but also are willing to support the products they sell.

I never, ever, had a problem with Snap-On's service. I handed the broken
parts to the guy on the truck and he handed me a working one. His business
relied on his customers working with their tools. He made service priority
number one.

However, there are a few dealers who don't want to work very hard.

I wasn't talking about a dealer, I was talking about the company's web site
and central customer service. They never even bothered to answer my
messages.



--
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"Dan" wrote in message
...
Thank you for your concern, if I decide to start personally insulting
someone I will take your suggestion into mind. Please note in this case I
made no insult.

there go the rah flying pigs again.



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