Lockheed FSS admitting their shortcomings/solutions via personal phone calls to pilots

On Sun, 20 May 2007 13:44:18 -0700, "Matt Barrow"
wrote:

When does the contract for LockMart come up for renewal?


2106 G

In article , "Morgans"
wrote:

"Danny Deger" wrote

Hopefully the FAA put performance measures in the contract and LM is being
dinged in the pocket book for its bad performance.

They did, and they have.

Wanna' bet how much money actually changes hands?

The lawyers will get a bundle!

--
Bob Noel
(goodness, please trim replies!!!)

On May 20, 10:43 am, "Morgans" wrote:
"Danny Deger" wrote

Hopefully the FAA put performance measures in the contract and LM is being
dinged in the pocket book for its bad performance.

They did, and they have.

Wanna' bet how much money actually changes hands?
--
Jim in NC

I ain't bettin cause I probably already owe Jim at least one beer, but
my first guess is NO money has actually changed hands. In fact if
Lockmart is screwin them as good as it appears they will demand
damages to cover their "good" name. G

Ben
Jackson Hole Wy

In article , "Morgans"

wrote:

"Danny Deger" wrote

Hopefully the FAA put performance measures in the contract and LM is
being
dinged in the pocket book for its bad performance.

They did, and they have.

Wanna' bet how much money actually changes hands?

Tell us what the contractual stiplations are, then we can place our bets.

I was reading in AIN about companies that got hit for a half-million $$$ for
trivial paperwork errors.

Last year the IRS screwed up our taxes (transposed two digits of our Tax ID
#); it cost me $6,000 in fees for my CPA to track down the error (certainly
the IRS wasn't about to admit their mistake) and straighten them out. Wanna
guess how much the IRS offered to refund to us for THEIR bad performance?
--
Matt Barrow
Performace Homes, LLC.
Colorado Springs, CO

wrote in message
oups.com...
On May 20, 10:43 am, "Morgans" wrote:
"Danny Deger" wrote

Hopefully the FAA put performance measures in the contract and LM is
being
dinged in the pocket book for its bad performance.

They did, and they have.

Wanna' bet how much money actually changes hands?
--
Jim in NC

I ain't bettin cause I probably already owe Jim at least one beer, but
my first guess is NO money has actually changed hands. In fact if
Lockmart is screwin them as good as it appears they will demand
damages to cover their "good" name. G

You do a lot of busines with the government, do 'ya?

Matt Barrow wrote:
Wanna
guess how much the IRS offered to refund to us for THEIR bad performance?

Please put me down for zero.

"B A R R Y" wrote in message
...
Matt Barrow wrote:
Wanna guess how much the IRS offered to refund to us for THEIR bad
performance?

Please put me down for zero.

Hold the phones! We have a WINNAH!!!

On Sat, 19 May 2007 11:06:11 -0400, "Peter R."
wrote in :

I just received a personal phone call at home today (Saturday morning) from a
ranking manager at Lockheed's FSS. The purpose of the call was to admit their
shortcomings and attempt to instill some hope that Lockheed is correcting all
of their problems with the briefing/flight plan system. The call came as a
result of me filing a poignant complaint via the FSS website two weeks ago.

In addition to software corrections, the manager also admitted that LM has
authorized unlimited overtime for their briefers until hold times have been
permanently reduced.

This manager seemed to me to be genuinely sincere and quite humbled to be
making the phone call.


If LockMart were sincere, they'd have headed the Transportation Office
of Inspector General's study predicting failure _BEFORE_ proceeding:


STUDY PREDICTED TROUBLE WITH FSS TRANSITION

The plans that government contractor Lockheed Martin had in place
for this spring to consolidate Flight Service Stations and
implement new software were doomed to fail. That's the gist of the
results from a
study (http://www.oig.dot.gov/item.jsp?id=2051) by the Department
of Transportation Office of Inspector General that was released
last week. The study was conducted from May 2006 to March 2007,
just before the system began to experience major problems

(http://www.avweb.com/avwebflash/news...195217-1.html).
The DOT OIG found "significant, inherent risks" associated with
the consolidation phase of the transition, which is now underway.
The planned six-month consolidation schedule was "extremely
aggressive," the DOT Inspector General's report says. The schedule
depended on deploying new software on time, and the software
development was already behind schedule. Infrastructure issues
were likely to arise in combining digital and analog networks.
"Improvements are needed to ensure that the operational needs of
users continue to be met," the report says.
http://www.avweb.com/eletter/archive...ll.html#195262