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#1
February 25th 14, 12:32 AM
posted to rec.aviation.soaring
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PowerFlarm Support in the US???
If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out...
Thanks 
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#2
February 25th 14, 01:34 AM
posted to rec.aviation.soaring
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PowerFlarm Support in the US???
On Monday, February 24, 2014 5:32:28 PM UTC-7, wrote:
If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out... Thanks Rex Mayes at Williams Soaring in CA has been providing support in the US, but I would first talk to the vendor who sold it to you for help and guidance... Thx-Renny
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#3
February 25th 14, 02:06 AM
posted to rec.aviation.soaring
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PowerFlarm Support in the US???
On Monday, February 24, 2014 7:34:58 PM UTC-6, Renny wrote:
On Monday, February 24, 2014 5:32:28 PM UTC-7, wrote: If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out... Thanks Rex Mayes at Williams Soaring in CA has been providing support in the US, but I would first talk to the vendor who sold it to you for help and guidance... Thx-Renny Word I got was that Williams tech guy is out of action for a couple months for some reason and with that being the case they can't provide any support.. Any other options??
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#4
February 25th 14, 04:49 AM
posted to rec.aviation.soaring
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PowerFlarm Support in the US???
On Monday, February 24, 2014 4:32:28 PM UTC-8, wrote:
If a PowerFlarm Core does not appear to be transmitting correctly (antennas have been checked, etc.) where can one send the unit and get support in the US? Does it need to go back to Germany? Has anyone ever sent their PowerFlarm Core in to have it checked out... Thanks
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#5
February 25th 14, 04:56 AM
posted to rec.aviation.soaring
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PowerFlarm Support in the US???
Our Technician, Bill Farnsworth is back in the shop after a serious illness..
His absence has caused a bit of a backlog and delayed turnaround but he will be caught up shortly. Please contact me at Williams Soaring 530 473 5600 or rexatwilliamssoaring.com if you are having issues with your PowerFlarm. We are working with Powerflarm to be able to provide better repair service.. Rex Mayes
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