Got burned - Don't go to Lansing Jet Center.

Jon,

Lansing JetCenter just changed owners in the last few months. I know
they are trying to be more user friendly than in the past but old
employee habits die hard. Have you called and spoken to a manager?
This is the sort of thing that the new owners do NOT want happening.

I suggest you call and ask to speak to a manager, outline what
happened and your shock over the cost. (A heated hangar is normally
only about $100 at most for the process of deicing an airplane.) The
manager should make sure that something like that doesn't happen again
as he or she knows that it drives away business. Plus, the new owners
also own some other FBOs that are very user friendly and will want to
know about this event so that it can be corrected.

I suspect the line crew was used to deicing airliners and sprayed the
stuff on heavily so that it would have the carryover required for
departing into known icing and didn't realize what was needed for your
operation. It's always wise to supervise line ops, and, in my case,
when I get deicing fluid for a little airplane, I do the deicing
myself so that I don't use more than a gallon or so.

All the best,
Rick

Jon Kraus wrote in message .. .
I decided to fly from my home north of Indianapolis Indiana to visit
family in Lansing Michigan. My trip up was a beautiful, uneventful hour
and a half flight. I was to stay until Friday morning and then return.
The weather on Friday made it impossible to return because of icing
issues. No problem better safe than sorry right... Saturday dawned
much better. Got to the airport to find the plane with a coating of ice
that needed to be removed. My FBO at home takes care of this for free. I
wasn't expecting it to be free but when they finished the job and
presented me with a $462.50 bill I about lost it (**** my pants). Hell
the plane rental for the 3 days wasn't even that much. I paid the bill
and vowed to not go there again.

Any one got any stories of being ripped off? I feel the need to
commiserate... ;-)

Jon Kraus
PP-ASEL
Student-IA